SubAlert's Privacy Policy

Last Modified: June 20, 2025

Quick Summary

• Read-only access: We cannot transfer money or modify your accounts in any way
• No selling of data: We will never sell your personal information to third parties
• Bank-level security: AES-256 encryption protects all your sensitive data

Information We Collect

Information You Provide

• Account Information: Name and email address when you create an account
• Subscription Data: Subscription details you manually add or import
• Communication Data: Messages when you contact our support team

Financial Information (Read-Only)

• Transaction Data: Transaction amounts, dates, and descriptions of your subscriptions you manually add or import
• Bank Connection Data: When you choose to connect your bank account through our trusted partner Plaid, we access read-only transaction data to automatically identify and track your subscriptions

Automatic Information

• Usage Data: How you interact with SubAlert features
• Device Information: Browser type, IP address, operating system
• Cookies: Small files to improve your experience and remember preferences

How We Use Your Information

We use your information solely to:

• Provide subscription tracking and alert services
• Send notifications about upcoming subscription payments
• Provide customer support
• Improve our service features
• Comply with legal requirements

We never sell, rent, or share your personal information for marketing purposes.

Information Sharing

We only share your information with:

• Plaid Technologies, Inc.: When you choose to connect your bank account, Plaid securely retrieves your financial transaction data on our behalf. Plaid's processing of your information is governed by Plaid's End User Privacy Policy
• Service Providers: Trusted partners who help us operate SubAlert (hosting, email, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger or acquisition (with your consent)

Data Security

Your financial information stays protected with bank-level security:

• AES-256 encryption for all sensitive data
• Secure Plaid integration with read-only access to your bank
• Regular security audits and monitoring
• Minimal data collection — only what's needed to power our service

Your Rights

You can:

• Access your personal information
• Update or correct your data
• Delete your account and data
• Export your subscription data
• Opt out of non-essential communications

Data Retention

• Active accounts: Data retained while your account is active
• Deleted accounts: Data is immediately deleted when you delete your account
• Legal requirements: Some data may be retained longer if required by law

Cookies

We use cookies to:

• Remember your login status
• Save your preferences
• Analyze usage patterns
• Improve service performance

You can disable cookies in your browser, but some features may not work properly.

International Users

SubAlert processes data in Europe. By using our service, you consent to this transfer. We implement appropriate safeguards to protect your data regardless of location.

Changes to This Policy

We'll notify you of significant changes to this privacy policy via email or in-app notification. Continued use of SubAlert after changes indicates acceptance of the updated policy.

Contact Us

Questions about this privacy policy or your data?

• Email: support@subalert.app
• Website: https://subalert.app/privacy-policy

This policy complies with GDPR, CCPA, and other applicable privacy laws. For specific regional rights and protections, please contact us.